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We Price Beat!

We Price Beat!

We believe you shouldn’t have to overpay for quality sewing machines, parts, or accessories.
If you find the same item advertised for less by an authorized dealer, let us know! we’ll do our best to match or beat the price.

Our goal is simple:
the right machine, the right support, at the best possible value.

What to Email Us

When reaching out, please include:

  • The item you’re interested in
  • link or screenshot of the lower advertised price
  • The dealer or website name
  • Your name and phone number (optional, but helpful)

Please Email this info to-

Declan@threadworks.com

We’ll review it quickly and get back to you as soon as possible.

FAQ

Frequently Asked Questions

How do I start a return?

To start a return, please log into your account using the link above and select the order you’d like to return.
If you checked out as a guest or need assistance, contact us at Support@threadworks.com and we’ll help you get it started.

When will I receive my refund?

Once your return is received and inspected, your refund will be processed back to your original payment method.
Please allow a few business days for the refund to appear, depending on your bank or payment provider.

What if I ordered the wrong part for my machine?

We understand mistakes happen! You’re welcome to return the item as long as it meets our return requirements and is in new, unused condition.
To avoid delays or additional costs, we recommend confirming compatibility before ordering. If you’re unsure, feel free to contact us at Support@threadworks.com and we’ll help verify fitment.

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